Kliken Subprocessors
SiteWit Corp. and d.b.a Kliken ("SiteWit" or "We") uses certain subprocessors to assist it in providing to its customers the Kliken services as described in the Master Services Agreement or Terms of Use available at www.Kliken.com/terms-of-service/ or such other location as the Terms of Use may be posted from time to time (as applicable, the “Agreement”). Defined terms used herein shall have the same meaning as defined in the Agreement.
A subprocessor is a third party data processor engaged by Kliken, including entities from within the Kliken group, who has or potentially will have access to or process Customer Content (which may contain Personal Data). Kliken engages different types of subprocessors to perform various functions as explained in the tables below.
| Subprocessor | Country / Region of Processing | Service Category / Purpose of Processing |
|---|---|---|
| Amazon Web Services, Inc. (AWS) | United States | Cloud infrastructure, hosting, and storage for Kliken application and customer content |
| Google LLC | United States | Cloud services, analytics, marketing services, and email / document storage in support of Kliken services |
| CloudHealth Technologies | United States | Cloud infrastructure monitoring and cost management |
| Twilio Inc. | United States | SMS notifications and communications |
| FullStory, Inc. | United States | User interface analytics and experience tooling |
| Mailchimp | United States | Email marketing and notifications |
| Intercom | United States | Email marketing, customer messaging, and support |
| Raygun | United States | Error reporting and application performance monitoring |
| ScraperAPI, Inc. | United States | Web scraping and content extraction for customer websites |
| The Trade Desk Inc | United States | Advertising and marketing services |
| Sashido | Canada | Mobile backend-as-a-service (BaaS) for application features |
| Stripe, Inc. | United States | Payment processing for subscription and transaction fees |
| Quest Software Inc. | United States | Monitoring, diagnostics, and alerts for infrastructure and services |
| Concentrix | Philippines | Customer account administration and support services |
| LinkedIn Corporation | United States | Marketing and advertising services |
| Meta Platforms, Inc. (Facebook) | United States | Marketing and advertising services |
| Atlassian | United States | Defect reporting, tracking, and project collaboration |
| Freshworks, Inc. | United States | Customer support and ticketing |
| Risk Mitigation, LLC | United States | Dispute processing and chargeback handling |
| OpenAI | United States | Generative AI services to power intelligence product features |
| Qdrant Cloud | UnitedStat | Vector database for product catalog indexing and semantic search |
| GitHub | United States | Code repository, development tooling, and AI-assisted coding |
| Grammarly | United States | Customer communications and writing assistance tooling |
| Crossbeam | United States | Data collaboration platform for partner and account mapping |
| Monday.com | United States | Project and workflow management platform |
| Slack, Inc. | United States | Customer support and internal communications tooling |
